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Documentation Index

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Competitors are brands that appear alongside yours in AI-generated responses. Tracking them helps you understand your market position in AI search and identify who you’re competing against for visibility.

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What is a competitor?

In the context of AI search, a competitor is any brand that AI providers mention in response to the same prompts as your brand. These may differ from your traditional business competitors — they are the brands that AI models associate with the same topics and questions. For example, if you’re a CRM company and you track the prompt “What are the best CRM tools?”, any brand mentioned in the AI response (Salesforce, HubSpot, Zoho) is a competitor in this context.

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How competitors are discovered

Topify.ai uses two methods to identify competitors:
1

Automatic detection

During bootstrapping and daily analysis, Topify.ai extracts brand names from every AI response. Brands that appear frequently across your tracked prompts are flagged as potential competitors.
2

Manual addition

You can add competitors manually if you know specific brands you want to track that haven’t been auto-detected yet.

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Competitor lifecycle

Every competitor goes through a defined lifecycle:
StateDescription
SuggestedNewly discovered by Topify.ai. Waiting for you to accept or reject.
ActiveYou confirmed this competitor. Daily metrics are collected and it appears on your dashboard charts.
InactiveYou rejected or removed this competitor. It no longer appears in tracking.
Only active competitors appear on your overview dashboard and count toward your plan’s competitor limit. Historical data is preserved when you deactivate a competitor.

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What is tracked for each competitor

Every active competitor gets the same four metrics as your own brand — visibility, sentiment, position, and total mentions in the selected window — collected daily across all monitored AI providers. See Brand metrics for definitions and formulas. Trends appear on the overview dashboard so you can track how your position moves relative to each competitor.

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Why competitor tracking matters

Competitor data answers critical questions about your AI visibility strategy:
  • Who are you competing against? AI search may surface different competitors than traditional search.
  • Are you gaining or losing ground? Trend data shows whether your visibility is improving relative to competitors.
  • Which competitors appear for which prompts? Prompt-level competitor data reveals where competition is strongest.
  • How does sentiment compare? Understanding whether competitors are portrayed more positively helps you identify areas for content improvement.
For instructions on managing your competitor list, see Tracking competitors.

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FAQ

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Why is a known competitor not showing up in my list?

Two common reasons: (1) the competitor wasn’t mentioned in any responses to your tracked prompts during the time window — AI search competition is prompt-dependent, so a major business competitor may not appear if buyers ask about a different category in AI; (2) the competitor was mentioned but our brand-extraction missed an unusual spelling or alias. Add the brand manually from Preferences > Competitors > Add competitor to start tracking it explicitly.