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Prompts are the foundation of Topify.ai’s performance tracking. Each prompt represents a question that real users ask AI assistants — and that Topify.ai sends to AI providers daily on your behalf.

What is a prompt?

A prompt is a natural-language query that your target audience might type into an AI search engine. For example:
  • “What is the best project management tool for startups?”
  • “Which CRM has the best automation features?”
  • “How do I choose a web hosting provider?”
Topify.ai sends each active prompt to three AI providers — ChatGPT, Perplexity, and Google AI Overview — and collects the responses. These responses are then analyzed to determine whether your brand was mentioned, how it was portrayed, and what other brands appeared.

Why prompts matter

Prompts are the lens through which you monitor your brand’s AI visibility. Choosing the right prompts means you’re tracking the conversations that matter most to your business. Each prompt generates a set of metrics:
MetricWhat it tells you
VisibilityHow often your brand appears in responses to this prompt (as a percentage across providers)
SentimentHow positively your brand is described when it appears
PositionWhere your brand appears in the response relative to competitors
CVRCitation Visibility Rate — a composite score reflecting your overall prominence for this prompt
VolumeHow many AI responses have been collected and analyzed

Types of prompts

Prompts that Topify.ai tracks daily. Responses are collected and analyzed each day, and metrics appear on your dashboard.

Prompt intent

Every prompt carries an intent that influences how metrics are weighted:
IntentDescriptionExample
CommercialEvaluating products or services before a purchase”Best CRM for small businesses”
TransactionalReady to take action or buy”Sign up for Salesforce free trial”
InformationalSeeking knowledge or understanding”What is a CRM?”
NavigationalLooking for a specific brand or page”HubSpot pricing page”
Commercial and transactional prompts typically carry higher business value because they represent users closer to a purchasing decision.
For a walkthrough on adding and organizing prompts, see Managing prompts.